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How to Increase Health System Patient Retention with Patient Transfers

Patient transfers are a necessary function that can be inefficient and frustrating. Your transfer processes, both referring and receiving patients, can significantly impact your reputation. Efficient patient transfers may increase patient acquisition, as well as retention.

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Conduit Health Partners Client Testimonials

Are you interested in partnering with Conduit Health Partners for transfer center services but want to hear what other clients have said about our services? View our most recent video where four health care executives outline their experience and results working with Conduit for Patient Transfer Center services.

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Optimize Transfer Center Practices to Improve Patient Acquisition Whitepaper

Health care is changing. Fast. But one constant remains — the challenge of managing the flow of patients in and out of your hospital or health system.

Even before COVID-19, patient transfers were problematic for most hospitals and health systems. Then, the pandemic added more strain. Finding the best way to handle patient flow has become increasingly difficult, with higher patient volumes and staff shortages.

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NEWS & ARTICLES
Virtual Care

5 Ways Virtual Care Can Reduce Health Disparities

Over the last two years, the U.S. healthcare system has worked around the clock to care for countless patients. The struggle has been intense, and hospitals and health systems nationwide have risen to the challenge.
Still, the heavy influx of patients resurfaced a long-standing problem. Healthcare disparities remain significant, drastically reducing access to quality care services for racial, ethnic and cultural minority groups.

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Benefits of Partnering with a Nurse-First Triage Organization

Mark*, a 27-year-old male, is covering third base in the company softball game on a Friday evening when Sarah from accounting attempts to steal from second. She slides into Mark, jamming his left ankle. Mark tries to walk it off, but the pain and swelling quickly worsen. Unsure about the level of care he needs,

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Conduit Health Partners Featured on Becker’s Hospital Review

Recently, Becker’s Hospital Review touched upon the pain point of health care access and patient transfers. Calling for a new approach to patient transfer, Becker’s Hospital Review recently posted an article about how industry leaders, including Conduit, had a discussion about how healthcare organizations can optimize transfer services with a data-driven approach and technology to retain patients and inspire growth.

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Strategies to Reduce Unnecessary Emergency Room Visits

Unnecessary ER visits cost the healthcare industry at least $47 billion per year, according to a report from Accenture consulting firm (2021). The report cites patients with “low health system literacy” as one key cause of excessive ER visits. The complexity of today’s health system drives patients to the ER for acute needs that could be addressed in less expensive health settings, according to the report.

In addition to their negative impact to a hospital’s bottom line, excessive ER visits also put additional strain on clinical and support staff, while diverting valuable resources from patients experiencing serious health crises which truly require emergency care.

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Remote Patient Monitoring Programs Aim to Reduce Readmission Rates

Spurred by the COVID-19 crisis, nursing shortages and the incentive to avoid penalties, the industry became more innovative. Remote Patient Monitoring (RPM) programs pair wearable devices with telehealth response capability. These programs provide frequent patient monitoring without requiring in-person visits and tests – a capability that is especially important for those who live in remote areas, those with chronic conditions and those transitioning from hospital to home. Medical professionals can evaluate daily reports and reach out to those patients with immediate issues.

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Project manager working on Gantt chart schedule to create planning with tasks and milestones to plan activities, person working with management tools on computer in office

Using Data to Drive Patient Acquisition, Retention and Growth

An innovator in the health care space, Conduit Health Partners’ use of data is a driving factor in helping to determine the correct type of care each patient should receive, when they should receive it, if that care is best delivered in the hospital or at home, and how that care will impact the bottom line for both the health care services provider and the patient.

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Shot of a group of doctors sitting against a grey background at work

Conduit Addresses the Nursing Shortage

The Great Resignation has led to millions of Americans re-evaluating their jobs and trying to find what they want in life. Nurses are at the top of this list. Nursing turnover has never been higher. Engagement and retention for nurses are incredibly important. Leaders at Conduit are actively creating solutions to increase the sense of belonging and job satisfaction that are the building blocks of keeping valuable and talented nurses on our teams.

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What are Remote Patient Monitoring (RPM) Services?

A growing number of health systems, hospitals and other providers are turning to safe alternatives to traditional health care delivery. Remote patient monitoring services are not new, but the pandemic has accelerated interest and adoption of RPM services after COVID-19 presented various health and safety risks for in-person care. Remote patient monitoring services are growing in popularity, and they are becoming increasingly necessary amid pandemic challenges, staff shortages, high census and decreasing reimbursement.

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