Patient Outreach and Engagement
Conduit Tailors A Variety Of Patient Outreach and Engagement To Meet Clients’ Needs
Conduit Health Partners offers comprehensive health contact center services for health care organizations, payers, and providers. We support outreach, engagement, and scheduling solutions to promote access, wellness, coordination of care, and health education.
We work with clients to customize and quickly implement health contact solutions supported by quality assurance processes. Efficient operations aligning with industry standards lead to better health for populations, better patient experience, better clinician well-being, sustainable care costs, and safe, reliable healthcare.
A dedicated line supports educational and marketing initiatives that help patients to become better informed and involved in their care. An engagement line can help callers locate providers, access points, or services promoted by your organization and support scheduling.
Why Choose Conduit Health Partners for Patient Outreach and Engagement?
Experienced Healthcare Leaders
Conduit’s team is comprised of healthcare leaders and clinicians with strong operational backgrounds and extensive experience developing protocols that use clinical and evidence-based data.
We stay on top of the latest innovative solutions to develop and continuously update our processes while exceeding client expectations.
Robust Reporting Packages
Robust reporting packages promote business intelligence and align with your organization’s strategic initiatives.
White-labeled service supported by clinical and non-clinical professionals. We will seamlessly integrate with your existing teams to ensure the most efficient, effective, and positive experience for your patient or consumers.
Patient-centered, Customer-first Culture
Our services have your patients in mind. By improving care for them, we improve your efficiency and ultimately, your bottom line.
Outstanding Customer Service
Diverse staff with a variety of skill sets to support multiple call types. Flexible and agile to meet our client’s needs model and attractive work/life balance allow us to recruit and retain high-quality talent who are committed to supporting you and your patients.
Flexible Staffing Model
Our flexible staffing model and attractive work/life balance allow us to recruit and retain high-quality talent who are committed to supporting you and your patients. Diverse staff with a variety of skill sets to support multiple call types. Flexible and agile to meet our client’s needs.