1-855-605-2833

Patient Outreach and Engagement

Conduit Tailors A Variety Of Patient Outreach and Engagement To Meet Clients’ Needs

Conduit Health Partners offers comprehensive health contact center services for health care organizations, payers, and providers. We support outreach, engagement, and scheduling solutions to promote access, wellness, coordination of care, and health education.  

We work with clients to customize and quickly implement health contact solutions supported by quality assurance processes. Efficient operations aligning with industry standards lead to better health for populations, better patient experience, better clinician well-being, sustainable care costs, and safe, reliable healthcare.

Consumer Engagement

A dedicated line supports educational and marketing initiatives that help patients to become better informed and involved in their care. An engagement line can help callers locate providers, access points, or services promoted by your organization and support scheduling.

Conduit Virtual Care
Conduit Virtual Care
Conduit Virtual Care
Conduit Virtual Care

Why Choose Conduit Health Partners for Patient Outreach and Engagement?

Experienced Healthcare Leaders

Conduit’s team is comprised of healthcare leaders and clinicians with strong operational backgrounds and extensive experience developing protocols that use clinical and evidence-based data.

Innovation Mindset

We stay on top of the latest innovative solutions to develop and continuously update our processes while exceeding client expectations.

Robust Reporting Packages

Robust reporting packages promote business intelligence and align with your organization’s strategic initiatives.

White-labeled Service

White-labeled service supported by clinical and non-clinical professionals. We will seamlessly integrate with your existing teams to ensure the most efficient, effective, and positive experience for your patient or consumers.

Patient-centered, Customer-first Culture

Our services have your patients in mind. By improving care for them, we improve your efficiency and ultimately, your bottom line.

Outstanding Customer Service

Diverse staff with a variety of skill sets to support multiple call types. Flexible and agile to meet our client’s needs model and attractive work/life balance allow us to recruit and retain high-quality talent who are committed to supporting you and your patients.

Flexible Staffing Model

Our flexible staffing model and attractive work/life balance allow us to recruit and retain high-quality talent who are committed to supporting you and your patients. Diverse staff with a variety of skill sets to support multiple call types. Flexible and agile to meet our client’s needs.

Related News
Project manager working on Gantt chart schedule to create planning with tasks and milestones to plan activities, person working with management tools on computer in office

Using Data to Drive Patient Acquisition, Retention and Growth

An innovator in the health care space, Conduit Health Partners’ use of data is a driving factor in helping to determine the correct type of care each patient should receive, when they should receive it, if that care is best delivered in the hospital or at home, and how that care will impact the bottom line for both the health care services provider and the patient.

Read Post
Cheryl Awards

Cheryl Dalton-Norman named Health Care Heroes Award Finalist

We are proud to announce that Cheryl Dalton-Norman, President Conduit Health Partners, is a finalist for the Cincinnati Business Courier’s Health Care Hero Award in the Health Entrepreneur category. This recognition honors individuals who have improved the quality of health care in Greater Cincinnati through their expertise, research and innovation, management skills, entrepreneurial efforts, community work, and patient care.

Read Post

Contact us today to learn how Conduit Health Partners can help your organization.