Our People

Cheryl Dalton-Norman, MBA, BSN, RN

Cheryl Dalton-Norman

Health Entrepreneur Award

Transfer Service During Covid-19 Podcast

Insights For Health Care Systems Podcast

Integrated Healthcare Executive: “Optimizing Patient Triage, Transfer Workflows to Meet Surges in Health Care Demand”


Cheryl Dalton-Norman is the President and Co-founder of Conduit Health Partners, an outsource partner that offers customized health care solutions for health systems, health plans, employers and others to improve care and access for their patients and employees.

With nearly 40 years of experience serving in various nursing and leadership roles, Cheryl’s wide-ranging expertise was instrumental in the development of Conduit’s innovative solutions including Transfer Center24-7 Nurse Triage/AccessVirtual CareHealth Care Call Center Scheduling and Employer/HR services. Since founding Conduit in 2017, Cheryl has led the company through extraordinary growth, expanding its reach in services from caring for 22,000 people in 2017 to 1.7 million people in 2022.

In 2022, Cheryl won Cincinnati Business Courier’s 2022 Health Entrepreneur Award. The Health Entrepreneur award honors an entrepreneurial initiative in the health care business scene that is making strides in the industry.

Before she founded Conduit, Cheryl served in various leadership roles in large health systems, most recently she was the System Vice President of Access where she was responsible for emergency services, strategic access planning, execution, and operational leadership for patient/consumer access gateways throughout a major health system.

Other previous roles include nurse management, critical care education, nurse recruitment, spiritual care leadership, patient experience and organization development. Cheryl draws on her vast experience as a nurse, operator, innovator and leader — as well as her business acumen — to inspire her team to develop and customize cost-effective solutions for Conduit’s clients and those they serve.

Cheryl received her Bachelor of Science in Nursing from the University of Tennessee, where she was inducted into Sigma Theta Tau National Nursing Honor Society.  She received her Master of Business Administration from St. Joseph College.

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