Solutions to Improve Care

We partner with health systems, health plans, employers, and others to connect your patients and employees to the care they need, when they need it. Conduit Health Partners serves as an extension of your team to improve care for the people you serve.

Customized Solutions

We offer a suite of solutions that can be tailored to your unique needs
Transfer Center

Transfer Center

Increase patient acquisition, retention and growth with an outsourced, centralized Patient Transfer Center model.

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Nurse Triage

24-7 Nurse-First Triage

Our Nurse-First Triage services help callers avoid unnecessary visits to the ER with direct access to 24/7 health care advice.

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Virtual Care

Virtual Care

Working with your existing technology, we offer Virtual Care staffing solutions for services such as remote patient monitoring and hospital at-home.

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Employer / HR Solutions

Our nurse triage solutions offer your employees 24/7 access to receive the right level of care for their individual health needs.

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Patient Engagement and Outreach

Support outreach, engagement, and scheduling solutions to promote access, wellness, coordination of care, and health education.  

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Led by a team of health care professionals that understands the ever-changing health care landscape, Conduit Health Partners offers customized, cost-effective, and timesaving solutions to help your organization improve care for patients and employees.

What Makes Us Different? 

  • Exceptional Patient Engagement Patients get timely access to high-quality care when every minute counts.
  • Nurse-First ModelOur nurse-first triage services give your patients and employees immediate access to a registered nurse who will determine the most appropriate level of care needed.
  • Data-DrivenProcess improvements and business insights based on data used to strengthen your operations, and your bottom line.
  • Operational ExcellenceBuilt on best practices to improve patient care while saving you and your staff time, stress and money.

Proven Success

We have served the needs of many health care organizations
Transfer Center Cses

Client Testimonials

Conduit is a great partner. Their highly trained nurses serve as an extension of our own clinical team. The high level of expertise and diverse services they bring to the table help our members receive care in the proper setting, increase the level of service provided to our members, and support our ability to scale portions of our population health model.

Tere Koenig, MD, MBA
Medical Mutual Executive Vice President and Chief Medical Officer

“Our partnership with Conduit Health Partners has provided overall clarity and standardization to the transfer processes.
We make and receive fewer phone calls to place the right patients at the appropriate level of care.”

Dr. Derek Goodyear
Medical Director, Sound Physicians — Youngstown

Conduit’s Nurse Line continues to provide a high-performing, nurse-first, service to our members. Nurse Line regularly earns top member satisfaction scores while exceeding performance targets. Most importantly, Conduit personalizes each individual interaction to help our members better understand their medical situations, determine the right locations of care, and how to connect with our care team for additional support.”

Nathan Hunt, MBA
Medical Mutual Director, Population Health Transformation

“I truly think the world of Conduit Health Partners. Their high-quality leadership and experienced, responsive staff helped us create a successful response to the pandemic when many around us faltered. Conduit Health Partners is truly integral to the mission success of Bon Secours Mercy Health, both during a pandemic and in our daily operations.”

Jim Hosack
Mercy Health — Youngstown Security Systems Administrator