Our People

Dominique Wells, MSN, RN

Chief Operating Officer

Dominique Wells serves as the Chief Operating Officer of Conduit Health Partners, where she oversees operational leadership, quality assurance, innovation, and the technology roadmap. With a strategic mindset, Dominique plays a pivotal role in shaping organizational strategies aimed at enhancing patient care while optimizing costs.

With a career spanning 28 years, Dominique has accumulated extensive experience in clinical and nursing leadership. She has consistently driven clinical standardization initiatives, streamlined processes, and fostered collaborative partnerships, resulting in significant cost savings for multi-hospital health systems. Her expertise in clinical informatics has been instrumental in implementing innovative healthcare delivery methods, leveraging electronic health records (EHR) to their fullest potential.

Dominique holds a RN degree from The Christ Hospital School of Nursing, a BSN from Ohio University, and an MSN in Nursing Executive Leadership from Northern Kentucky University.

In her role as COO, Dominique is committed to driving operational excellence, promoting business growth, and aligning organizational objectives with strategic initiatives. She is recognized for her ability to foster effective change management and drive transformative outcomes in complex healthcare environments.

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How Nurse-First Triage and Transfer Centers Are Reshaping Health Care—Insights from Conduit’s COO

In a recent conversation with Matthew Holt of The Health Care Blog, Dominique Wells, MSN, RN, chief operating officer at Conduit Health Partners, shared insights into how nursing is evolving, and how Conduit Health Partners is at the forefront of this transformation.

Conduit Health Partners supports overburdened nursing teams with high-impact services including patient transfer operations and  nurse-first triage.

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Streamlining Patient Transfers to Ease ED Bottlenecks

Emergency departments are often the first stop for patients in need of urgent and life-saving care. Yet across the country, EDs are overwhelmed and plagued by long wait times, staffing shortages and increasingly complex patient needs. These challenges not only delay care, but they also place added pressure on clinical teams and compromise patient safety.

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Faster Care, Lower Costs, and Higher Revenue: Conduit and Bon Secours Mercy Health Featured in Avia Marketplace Webinar on Transfer Center Best Practices

Getting patients to the right level of care quickly is essential for delivering high-quality health care. However, managing transfers across a health system can be complicated, inefficient, and costly. Without an optimized transfer center, hospitals and health care providers risk delays, strained resources, and missed revenue opportunities.

In our webinar, leaders from Bon Secours Mercy Health share how they successfully transformed their transfer processes by partnering with Conduit Health Partners.

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The Critical Issues Facing Health Care Professionals Today – Podcast with Dr. Nick on HealthcareNOW Radio

On an episode of the Healthcare NOW Podcast, host, Dr. Nick van Terheyden, also known as Dr. Nick, delves into the critical issues facing health care professionals with Dominique Wells, chief operating officer at Conduit Health Partners, to shed light on the intricacies of running a health care company, the impact of the pandemic, and the importance of collaboration in problem-solving.

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