Virtual Care Support with a Clinical Safety Net
Nurse-First Triage from Conduit — Your Point of Escalation When Patients Need More
As health systems expand virtual care—through programs like Hospital at Home, Remote Patient Monitoring (RPM), and digital front doors—many discover a critical gap: what happens when patients need a higher level of clinical support? That’s where Conduit comes in.
Our nurse-first triage service acts as your clinical escalation partner, seamlessly supporting your existing virtual care infrastructure. We don’t replace what you’ve built—we strengthen it, ensuring patients receive timely, clinically guided intervention and rapid escalation when higher-acuity care is required.
Conduit partners with clients to develop customized virtual care programs
As more hospitals, health systems and providers turn to safe alternatives for delivering health care amid pandemic challenges, staff shortages, high census and decreasing reimbursement, Conduit Health Partners offers virtual care solutions such as remote patient monitoring and hospital-at-home services. These services are improving patient outcomes throughout the continuum of care while alleviating strain on staff and health systems.
With Conduit’s virtual care services, we augment care delivery in a variety of care settings, helping clients deliver safe, quality care beyond traditional settings. We partner with health systems, device manufacturers and other health care providers to provide remote patient monitoring services that support more immediate, timely interventions that can improve patient outcomes and mitigate potential issues before they get worse.
Inpatient Virtual Care
- Virtual hospital sitter services – Our skilled associates can remotely monitor several patients in need of hospital sitter services at one time, freeing up your bedside nurses to care for other patients in the hospital. The virtual Conduit sitter will follow the client’s alert protocol to quickly launch interventions at the bedside when needed.
- Telemetry monitoring – Our skilled associates can support a solution for remote EKG monitoring and event escalation. The centralized solution promotes additional monitoring bandwidth with fewer resources.
Remote Patient Monitoring
Conduit’s virtual care staffing services help clients deliver care beyond traditional settings by enabling safe, quality virtual chronic care management.
We partner with health systems, hospitals, provider groups, chronic care management organizations, device manufacturers and other health care providers to provide remote patient monitoring staffing that supports immediate, timely interventions that can improve patient outcomes and mitigate potential issues before they get worse.
Hospital at Home
Hospital at Home is a unique care model that provides acute inpatient care in the comfort of a patient’s home rather than in an acute care hospital. Using technology to augment in-person rounding, we can provide the same level of service for patients with specific conditions.
Hospital-at-Home services are for patients meeting criteria for an inpatient admission such as those recovering from surgery; or for those who have chronic or other illnesses such as congestive heart failure, COPD, cancer, diabetes, or pneumonia.
Extend Your Virtual Care Team, Not Your Overhead
- Hospital at Home
- Post /Sub Acute Transition
- Remote Patient Monitoring (RPM)
- AI Initiated Escalation
- Virtual Care Models
Your 24/7 Partner for Virtual Care Companies and Healthcare Innovators
Conduit also partners with healthcare organizations and virtual care companies that need reliable, 24/7 nurse-first coverage as part of their care delivery model.
For example, Hello Pediatrics partnered with Conduit Health Partners to ensure overnight nurse triage coverage from midnight to 8 a.m.—helping their pediatricians maintain quality care and prevent burnout while ensuring families have access to trusted clinical guidance around the clock.
Whether you’re a telehealth provider, digital health company, or virtual care platform seeking a trusted partner for triage and escalation, Conduit integrates seamlessly into your model. We provide the same level of clinical oversight, documentation, and escalation pathways as we do for our health system partners—helping you extend your reach and deliver around-the-clock patient support.
Why Partner with Conduit for Virtual Care
Empower Patients
We work with your team to better educate patients to gain greater control of their health and well-being.
Customize Solutions
We work with your existing technology and customize solutions that align with market trends.
Help Reduce Nurse Burnout And Shortage
Our team of nurses and clinicians virtually augments your team to support optimal care delivery, while reducing burnout.
Early Interventions to Mitigate Issues and Reduce Hospital Readmissions
Virtual care enables immediate, timely interventions that can help reduce hospital readmissions, and mitigate potential issues before they get worse.
Increase Access to Care
Patients receive increased access to care while limiting the need for disruptive transfers.
Improve Quality of Care and Patient Satisfaction
Virtual care enables safe, timely, accessible, flexible, and convenient care options to support better quality care, and improved patient satisfaction.
Partner Spotlight: Hello Pediatrics
Challenge
Hello Pediatrics needed a way to maintain high-quality overnight coverage without overburdening physicians or compromising patient care.
Solution
Conduit provided nurse-first triage coverage from midnight to 8 a.m., using evidence-based Barton Schmitt protocols to guide caregivers and ensure appropriate next steps.
How It Works
You lead your virtual program. Your clinicians, technology, and workflows remain in place.
Conduit provides clinical escalation. Our nurse-first triage team integrates as your on-demand escalation resource.
We assess, advise, and escalate. Using evidence-based protocols, nurses determine the right next step—self-care, a virtual visit, a home visit, or hospital transfer.
You stay informed. Every interaction is documented and shared back into your systems for visibility and continuity.
This flexible partnership model gives you clinical scalability without expanding staff, while preserving patient trust and program integrity.
Why Health Systems and Virtual Care Partners Choose Conduit
- Clinical confidence: Experienced registered nurses lead every assessment.
- Operational flexibility: Available 24/7 or as needed to support specific programs or hours.
- Seamless processes: We work within your protocols and documentation systems.
- Improved safety and satisfaction: Patients receive timely responses and appropriate escalation.
Our results attest to our quality and effectiveness
Strengthen Your Virtual Care Programs with Nurse-First Triage
Conduit Health Partners offers nurse-first triage as an extension of your virtual care strategy—a flexible, reliable safety net that helps your system operate confidently, efficiently, and always within reach of patients who need more than a screen can provide.
Let’s explore how we can partner to support your virtual care growth.
Contact our team to learn more about how Conduit’s nurse-first triage strengthens your virtual care programs and connects patients to the right level of care, every time.
