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Celebrating Ethan Bryant, Analytics and Reporting Team Manager at Conduit Health Partners

associate spotlight - Ethan Bryant

At Conduit Health Partners, we believe in celebrating the incredible individuals who contribute to our success, and today, we are thrilled to shine the spotlight on Ethan Bryant, our exceptional Analytics and Reporting team manager.

Ethan joined the Conduit family two years ago, bringing with him a passion for problem-solving and a keen eye for data analysis. As the leader of the analytics and reporting team, Ethan and his team play a crucial role in collecting,  » Read more about: Celebrating Ethan Bryant, Analytics and Reporting Team Manager at Conduit Health Partners  »

Conduit President Explores the Role of Nurse Triage in Reducing Health Disparities

Cheryl Dalton-Norman, president of Conduit Health Partners, recently talked with Mark Hagland, editor-in-chief of Healthcare Innovation, to discuss social determinants of health and population health. In this fireside chat, “The Power of Nurse Triage to Reduce Health Disparities and Drive Proactive, Impactful Care,” Cheryl discussed how Conduit’s Nurse-First triage solutions can help reduce health care disparities.

Meet Barbara Channell, Triage Nurse & Navy Veteran

Veterans Day

In honor of Veterans Day, Conduit Health Partners is delighted to shine a spotlight on one of our extraordinary employees, Barbara Channell. Barbara not only brings her immense talent and dedication to our team as a triage nurse but also carries with her a wealth of experience and courage from her time serving in the Navy.

For almost four years, Barbara has been an integral part of our Conduit family, using her skills and expertise to triage incoming calls from providers,  » Read more about: Meet Barbara Channell, Triage Nurse & Navy Veteran  »

Redefining Access to Care: The Role and Benefits of After-Hours Triage Services

Hospital male nurse receptionist talking to patient at registration counter

At 3 a.m., a baby’s fever can worry a new mom or dad. So much so, they may consider a trip to the nearest emergency department (ED) entirely prudent.

The question is: Is it truly necessary?
With Conduit’s Health Partners’ Nurse-First Triage Services, the answer is just a quick phone call away. This value-driven service gives your patients, employees and members the assistance and support they need during those hours and days when their usual health care provider is unavailable.  » Read more about: Redefining Access to Care: The Role and Benefits of After-Hours Triage Services  »

Conduit Wins eHealthcare Leadership Award

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Conduit Health Partners is excited to share that we have received an eHealthcare Leadership Award for our Search Engine Marketing Nurse Triage digital campaign. Conduit was awarded Platinum, which is best in class of “Other Healthcare Sites.”

The eHealthcare Leadership Awards recognize outstanding health websites and digital initiatives, highlighting the role of digital communications in achieving health care organizations’ business objectives.

The theme for this year’s award presentation was Resilience — celebrating the tenacity and perseverance demonstrated by members of our profession as we emerged from the COVID-19 pandemic.  » Read more about: Conduit Wins eHealthcare Leadership Award  »

Aspects of Social Determinants of Health

Nurse Making Phone Call At Nurses Station

The conversation in health care is evolving from a focus on treating illnesses to a more holistic approach that considers the social determinants of health (SDoH). These determinants encompass various factors such as income, education, employment and access to resources, all of which significantly impact an individual’s overall health. In an interview with Healthcare IT Today, Cheryl Dalton-Norman, president of Conduit, shared how Conduit can make a difference in addressing these critical issues.  » Read more about: Aspects of Social Determinants of Health  »

Immediate Access to a Nurse After Hours with Conduit Health Partners

Woman, call center and night consulting in customer service, support or telemarketing at office. Face of female person consultant agent or virtual assistant working late in online advice at workplace

Access to health care and medical assistance has become more critical than ever. People want to reach out to medical professionals even after regular business hours and health care organizations want to best serve their patients while managing costs. Cheryl Dalton-Norman, president of Conduit Health Partners, was featured on the Price of Business podcast discussing the significance of immediate access to a nurse after hours and how it can make a remarkable difference in health care.  » Read more about: Immediate Access to a Nurse After Hours with Conduit Health Partners  »

How a Nurse-First Triage Model Can Reduce Unnecessary ED and Urgent Care Visits

Hospital male nurse receptionist talking to patient at registration counter

In an article with PSQH, Dusti Browning, vice president, Growth and Client Solutions at Conduit, shares that already unsustainable care costs will rise yet another 5% or higher this year, not including the increase in premiums many organizations have experienced. To counter the impact, one out of five employers point to utilization control services, including nurse advice lines that can help steer employees to the right care in the right location,  » Read more about: How a Nurse-First Triage Model Can Reduce Unnecessary ED and Urgent Care Visits  »

CHRISTUS Health and Conduit Health Partners Expand Access to Care

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Collaboration with CHRISTUS Trinity Clinic brings after-hours nurse triage to CTC communities

CINCINNATI, Ohio and IRVING, TX (Oct. 9, 2023) — CHRISTUS Trinity Clinic, the medical provider group of CHRISTUS Health, is collaborating with Conduit Health Partners to bring after-hours telephonic nurse triage care to their patients through Conduit’s nurse-first model where callers have immediate, timely access to a registered nurse during and after business hours. Conduit will also provide convenient scheduling services for those patients who need a provider appointment.  » Read more about: CHRISTUS Health and Conduit Health Partners Expand Access to Care  »

The Power of Health-at-Home Care

Senior woman in video tele medicine call with doctor

In a Managed Healthcare Executive article, Cheryl Dalton-Norman, president of Conduit, and David J. Muzina, interim chief medical officer at Medical Mutual, share the collaborative approach to health-at-home care, through Conduit’s nurse triage services, a transformative model that is changing the game in health care delivery.

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