Why Human Connections in Nurse-Triage Matter in a World of AI and Technology
The need for tools that effectively route patients to the right care at the right time has intensified. Yet, relying solely on a tech-enabled approach heightens the potential for missed human connections.
Dominique Wells, chief operating officer of Conduit Health Partners, shares in a Managed Healthcare Executive article the impact of AI on health care.
Three out of four patients don’t trust AI in health care settings, especially when they fear it replaces human decision-making. » Read more about: Why Human Connections in Nurse-Triage Matter in a World of AI and Technology »
Conduit Featured in Catholic Health World about Revolutionizing Health Care Access
At Conduit Health Partners, we’re committed to understanding patients’ needs and helping them receive access to care. A recent Catholic Health World article shares the story of how Conduit was formed and how we’re revolutionizing access to care.
When a recent snowstorm swept through Texas, health care services were disrupted across the state. CHRISTUS Health, faced with the daunting task of rescheduling appointments and addressing patient concerns, turned to Conduit Health Partners. » Read more about: Conduit Featured in Catholic Health World about Revolutionizing Health Care Access »
Comparing Nurse-Triage Pricing: Key Questions to Ask
Nurse-triage pricing can be complex with various factors that impact your final cost. It is important to thoroughly review and essential to ask the right questions to grasp the pricing intricacies so that you can confidently compare options and make an informed decision on overall costs for your organization.
What is included in the service?
Begin by understanding the scope of services offered. Does the nurse-triage service provide basic medical advice, symptom assessment, or more comprehensive support? » Read more about: Comparing Nurse-Triage Pricing: Key Questions to Ask »
Understanding Net Promoter Scores (NPS) and Why They Matter in Choosing a Nurse-First Triage Partner
Nurse-first triage services play a pivotal role in health care, especially in managing patient calls, providing medical advice, and determining appropriate levels of care.
One metric that can be used to evaluate nurse-first triage partners is the Net Promoter Score (NPS). But what is NPS, and why does it matter when choosing a partner?
What is NPS?
Net Promoter Score is a management tool that measures customer loyalty and satisfaction based on the question: “How likely are you to recommend our service to a friend or colleague?” Respondents rate their likelihood on a scale from 0 to 10, » Read more about: Understanding Net Promoter Scores (NPS) and Why They Matter in Choosing a Nurse-First Triage Partner »
Bridging Gaps in Care: FQHCs Embrace Tech on the Front Lines
Federally Qualified Health Centers (FQHCs) serve as lifelines for millions of underserved Americans, offering vital access to health care. Yet, the challenges of delivering efficient and effective care persist, especially when faced with complex patient needs and limited resources. However, an article in Healthleaders shares a new wave of technology is revolutionizing the way FQHCs operate, empowering them to bridge care gaps and enhance patient outcomes.
The article describes that the Kenosha Community Health Center in Wisconsin, » Read more about: Bridging Gaps in Care: FQHCs Embrace Tech on the Front Lines »
Navigating the Intersection of Nursing and Technology in Health Care
In the ever-evolving world of health care, technology is a game-changer in patient care. Nurses, consistently ranked as the most trusted professionals for the past two decades, now find themselves at the intersection of traditional care and cutting-edge technology.
Dusti Browning, vice president of growth and client solutions for Conduit Health Partners, recently talked about the importance of putting nurses at the forefront amidst evolving technology on the Healthcare Strategies podcast.
Technology’s Role and Human Connection:
Virtual care nursing and supplemental staff platforms give nurses the ability to care for patients remotely, » Read more about: Navigating the Intersection of Nursing and Technology in Health Care »
Paving the Way for Value-Based Care: The Role of Nurse Triage in Strengthening Payer- Provider Alliances
The healthcare industry is at a pivotal moment where stronger collaborations between payers and providers can yield significant benefits. The relationship between improved payer-provider collaboration and high-quality, affordable care is well-established. However, findings from the American Hospital Association (AHA) reveal variations in the development of true partnerships for value. One notable challenge is the historical distrust between payers and providers. Overcoming this hurdle is crucial for unlocking the full potential of collaborative efforts.
In an article with MedCity News, » Read more about: Paving the Way for Value-Based Care: The Role of Nurse Triage in Strengthening Payer- Provider Alliances »
Bridging Health Care Disparities: The Role of Nurse-First Triage in Rural Communities
For rural residents of America, the challenge of achieving health equity is glaringly evident. Imagine driving two hours through a mountain pass to be near a hospital when contractions begin, or having to travel hours for cancer trials and treatments. These are not isolated incidents but indicative of a broader issue where rural residents face significant health care disparities.
Celebrating Bruce Pauquette, RN Triage Specialist at Conduit Health Partners
At Conduit Health Partners, we believe in celebrating the incredible individuals who contribute to our success. Let’s take a moment to shine a light on Bruce Pauquette, a valued member of the Conduit family for over two years. Bruce plays a crucial role as a RN triage specialist, lending a caring ear to patients from various walks of life.
As a triage nurse, Bruce does more than just answer calls—he provides care for patients with skill, » Read more about: Celebrating Bruce Pauquette, RN Triage Specialist at Conduit Health Partners »
Celebrating Kanita White, Transfer Center Access Coordinator at Conduit Health Partners
At Conduit Health Partners, we believe in celebrating the incredible individuals who contribute to our success, and today, we are thrilled to shine the spotlight on Kanita White, transfer center access coordinator.
For over three years, Kanita has played a crucial role in our organization, facilitating the smooth transfer of patients between facilities. It’s a task she approaches with a quiet dedication that speaks volumes about her commitment to our shared mission.
Kanita’s journey in healthcare is not just a profession; » Read more about: Celebrating Kanita White, Transfer Center Access Coordinator at Conduit Health Partners »