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Stepping out of the Comfort Zone: Danielle’s Journey into a New Career

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Four years ago, Danielle Wagster, BSN, RN, PCCN-K was speaking with a good friend about her experiences working for Conduit Health Partners.  Danielle was drawn to her friend’s stories about the inventive and exciting things that were happening at Conduit, the amazing work environment and how she really felt renewed in her professional life. 

Despite Danielle’s satisfaction in a previous role within a health system, her friend inspired her to step outside of her comfort zone and pursue a new opportunity with Conduit as a clinical educator.  » Read more about: Stepping out of the Comfort Zone: Danielle’s Journey into a New Career  »

Comparing Nurse-Triage Pricing: Key Questions to Ask

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Nurse-triage pricing can be complex with various factors that impact your final cost.  It is important to thoroughly review and essential to ask the right questions to grasp the pricing intricacies so that you can confidently compare options and make an informed decision on overall costs for your organization.

Understanding Net Promoter Scores (NPS) and Why They Matter in Choosing a Nurse-First Triage Partner

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Nurse-first triage services play a pivotal role in health care, especially in managing patient calls, providing medical advice, and determining appropriate levels of care.

One metric that can be used to evaluate nurse-first triage partners is the Net Promoter Score (NPS). But what is NPS, and why does it matter when choosing a partner?

What is NPS?

Net Promoter Score is a management tool that measures customer loyalty and satisfaction based on the question: “How likely are you to recommend our service to a friend or colleague?” Respondents rate their likelihood on a scale from 0 to 10,  » Read more about: Understanding Net Promoter Scores (NPS) and Why They Matter in Choosing a Nurse-First Triage Partner  »

Bridging Gaps in Care: FQHCs Embrace Tech on the Front Lines

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Federally Qualified Health Centers (FQHCs) serve as lifelines for millions of underserved Americans, offering vital access to health care. Yet, the challenges of delivering efficient and effective care persist, especially when faced with complex patient needs and limited resources. However, an article in Healthleaders shares a new wave of technology is revolutionizing the way FQHCs operate, empowering them to bridge care gaps and enhance patient outcomes.

The article describes that the Kenosha Community Health Center in Wisconsin,  » Read more about: Bridging Gaps in Care: FQHCs Embrace Tech on the Front Lines  »

Navigating the Intersection of Nursing and Technology in Health Care

In the ever-evolving world of health care, technology is a game-changer in patient care. Nurses, consistently ranked as the most trusted professionals for the past two decades, now find themselves at the intersection of traditional care and cutting-edge technology.

Dusti Browning, vice president of growth and client solutions for Conduit Health Partners, recently talked about the importance of putting nurses at the forefront amidst evolving technology on the Healthcare Strategies podcast.

Technology’s Role and Human Connection:

Virtual care nursing and supplemental staff platforms give nurses the ability to care for patients remotely,  » Read more about: Navigating the Intersection of Nursing and Technology in Health Care  »

Paving the Way for Value-Based Care: The Role of Nurse Triage in Strengthening Payer- Provider Alliances

The healthcare industry is at a pivotal moment where stronger collaborations between payers and providers can yield significant benefits. The relationship between improved payer-provider collaboration and high-quality, affordable care is well-established. However, findings from the American Hospital Association (AHA) reveal variations in the development of true partnerships for value. One notable challenge is the historical distrust between payers and providers. Overcoming this hurdle is crucial for unlocking the full potential of collaborative efforts.

In an article with MedCity News,  » Read more about: Paving the Way for Value-Based Care: The Role of Nurse Triage in Strengthening Payer- Provider Alliances  »

Bridging Health Care Disparities: The Role of Nurse-First Triage in Rural Communities

For rural residents of America, the challenge of achieving health equity is glaringly evident. Imagine driving two hours through a mountain pass to be near a hospital when contractions begin, or having to travel hours for cancer trials and treatments. These are not isolated incidents but indicative of a broader issue where rural residents face significant health care disparities.

Celebrating Bruce Pauquette, RN Triage Specialist at Conduit Health Partners

associate spotlight - Bruce Paquette

At Conduit Health Partners, we believe in celebrating the incredible individuals who contribute to our success. Let’s take a moment to shine a light on Bruce Pauquette, a valued member of the Conduit family for over two years. Bruce plays a crucial role as a RN triage specialist, lending a caring ear to patients from various walks of life.

As a triage nurse, Bruce does more than just answer calls—he provides care for patients with skill,  » Read more about: Celebrating Bruce Pauquette, RN Triage Specialist at Conduit Health Partners  »

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