Cheryl Dalton-Norman RN, BSN, MBA, President of Conduit Health

Cheryl Dalton-Norman



Cheryl Dalton-Norman is the President and Co-founder of Conduit Health Partners, an outsource partner that offers customized health care solutions for health systems, health plans, employers and others to improve care and access for their patients and employees.

With nearly 40 years of experience serving in various nursing and leadership roles, Cheryl’s wide-ranging expertise was instrumental in the development of Conduit’s innovative solutions including Transfer Center, 24-7 Nurse Triage/Access, Virtual Care, Health Care Call Center Scheduling and Employer/HR services. Since founding Conduit in 2017, Cheryl has led the company through extraordinary growth, expanding its reach in services from caring for 22,000 people in 2017, to 1.3 million people in 2021 located from coast to coast.

Before she founded Conduit, Cheryl served in various leadership roles in large health systems, most recently she was the System Vice President of Access where she was responsible for emergency services, strategic access planning, execution, and operational leadership for patient/consumer access gateways throughout a major health system.

Other previous roles include nurse management, critical care education, nurse recruitment, spiritual care leadership, patient experience and organization development. Cheryl draws on her vast experience as a nurse, operator, innovator and leader — as well as her business acumen — to inspire her team to develop and customize cost-effective solutions for Conduit’s clients and those they serve.

Cheryl received her Bachelor of Science in Nursing from the University of Tennessee, where she was inducted into Sigma Theta Tau National Nursing Honor Society.  She received her Master of Business Administration from St. Joseph College.