Project manager working on Gantt chart schedule to create planning with tasks and milestones to plan activities, person working with management tools on computer in office

Using Data to Drive Patient Acquisition, Retention and Growth

An innovator in the health care space, Conduit Health Partners’ use of data is a driving factor in helping to determine the correct type of care each patient should receive, when they should receive it, if that care is best delivered in the hospital or at home, and how that care will impact the bottom line for both the health care services provider and the patient.

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Cheryl Awards

Cheryl Dalton-Norman named Health Care Heroes Award Finalist

We are proud to announce that Cheryl Dalton-Norman, President Conduit Health Partners, is a finalist for the Cincinnati Business Courier’s Health Care Hero Award in the Health Entrepreneur category. This recognition honors individuals who have improved the quality of health care in Greater Cincinnati through their expertise, research and innovation, management skills, entrepreneurial efforts, community work, and patient care.

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Health Care Call Center

Health care call center solutions to improve patient engagement

Making it easier for patients to manage their own care has become increasingly important for hospitals and health systems. Patients expect and demand convenient solutions to get the care they need when they need it, which often starts with a phone call to a health care call center. There are many benefits to having a robust system that is both responsive to calls and proactive in engaging patients.

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happy nurses week

Happy Nurses Week

Enjoy this short video we created to celebrate all the fabulous nurses out there. We appreciate the work you do to improve the health care and lives of the people we serve. 

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Doris Gottemoeller

Meet Sr. Doris Gottemoeller

In honor of International Women’s Month, we are proud to honor Sr. Doris Gottemoeller.

Sr. Doris is a member of the Conduit Health Partners and Bon Secours Mercy Health board of directors and vice-chair of Bon Secours Mercy Ministries. In her 61 years of religious life, she has served universities, health systems, seminaries and high schools.

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Rhonda Johnson

Meet Rhonda Johnson, Service Expert, Conduit Health Partners

To celebrate Black History Month, Conduit Health Partners is excited to feature some of our incredible employees. We asked our employees, to share stories of what gets them excited each day, what they are most proud of, why they enjoy working at Conduit, and highlight how a figure in black history shaped their career or life.

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person reading new on computer

Conduit Health Partners: Now a URAC Accredited Health Call Center

Conduit Health Partners is proud to announce it has achieved Health Call Center accreditation through URAC, the premier healthcare organization that has established quality standards for the healthcare industry over the last 30 years. URAC accreditation provides a standards framework to build high-quality health service organizations and allows for performance analysis to identify areas for quality improvement. They use measurement, reporting, and monitoring requirements to promote continuous organizational optimization.

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