Managing patient transfers is complex, challenging and potentially inefficient. It can be time-consuming and difficult to measure the effectiveness of your transfer processes. If you can’t see potential problems, you can’t make improvements. Learn why you should choose a centralized patient transfer system today.
After partnering with Conduit Health Partners, a nonprofit integrated health system in California saw significant improvements. Read the full patient transfer center case study.
Patient transfers are a necessary function that can be inefficient and frustrating. Your transfer processes, both referring and receiving patients, can significantly impact your reputation. Efficient patient transfers may increase patient acquisition, as well as retention.
Events such as a pandemic, weather-related disaster or other mass health crisis can quickly overwhelm rural hospitals. The American Hospital Association reports that 46% of these facilities have 25 or fewer staffed beds. At any time, they may be at capacity or unable to offer the specialty care and trauma services a patient requires.
An innovator in the health care space, Conduit Health Partners’ use of data is a driving factor in helping to determine the correct type of care each patient should receive, when they should receive it, if that care is best delivered in the hospital or at home, and how that care will impact the bottom line for both the health care services provider and the patient.
There are many reasons you may be considering outsourcing certain functions like patient transfer services. In addition to having more time to focus on your most critical role of providing high-quality patient care, there are financial benefits when you outsource with a trusted partner like Conduit Health Partners.
Every member of a health system’s team, often comprising hundreds of highly trained professionals, is enabled by the competency of their colleagues, and the effectiveness of operational staff who carry out their specific functions to the best of their ability. Beyond safeguarding profitability, maintaining operational dexterity and efficiency is crucial to assuring every patient has the best possible outcome as they navigate their way through your health system.
Patient transfers were challenging before COVID-19, but the pandemic has put more strain on hospitals and managing patient flow has become increasingly difficult given higher patient volume and staff shortages. Even before COVID-19, staff shortages prevented health systems and hospitals from dedicating the appropriate staff to the transfer process. COVID-19 has exacerbated this problem, resulting in multiple staff members spending precious time making dozens of calls within and outside of their hospitals and health systems to find the right placement for a patient needing to be transferred.
When it comes to patient transfers, effective communication and timely care coordination are important to ensure patients receive the care they need, when and where they need it. However, many hospitals and hospital systems lack the inhouse resources, operational capacity, and expertise to implement an optimal patient transfer process. This can result in precious time and resources spent contacting dozens of providers to find the most appropriate place for a patient’s care.
Outsourcing functions like patient transfer services can help providers save money and streamline operations, allowing them to focus on their most critical role: providing high-quality patient care. Organizations that partner with an experienced company such as Conduit Health Partners can see immediate benefits to their patient transfers, which in turn support long-term retention and growth
