How to Increase Health System Patient Retention with Patient Transfers

At a time when health care margins are wilting away and budgets are tighter than ever, keeping the appropriate patients within your system is essential to supporting your organization’s financial health.

Transfer Centers Can Help Increase Patient Acquisition

The shifting regional care landscapes and alliances further complicate patient transfer challenges. Insights into available services, capabilities and capacity within and outside your network is a requirement in order to avoid care delays.

Patient transfers are a necessary function that can be inefficient and frustrating. Your transfer processes, both referring and receiving patients, can significantly impact your reputation. Efficient patient transfers may increase patient acquisition, as well as retention.

Retain Patients, Acquire New Patients, and Grow

Investing in your organization’s patient transfer process is a strategy for growth and retention. Regardless of the size of your organization or the services offered, an efficient, effective transfer center delivers both immediate and long-term benefits. Consider the advantages of working with an operational organization like Conduit Health Partners. We have a proven track record of providing efficient, timely transfer services for health care organizations of all sizes.

  • Our experienced staff will act as an extension of your team. They will access up-to-date information on bed availability, physician schedules and understand specialty services in your network to enable rapid acceptance, increase patient retention and foster loyalty to your organization.
  • When you outsource your transfer center, it will free up your clinical staff to spend more time focusing on patient care.
  • Established protocols will make it easy for referring physicians to admit their patients, promoting optimal patient and outcomes and supporting your positive reputation.
  • Your staff will have a single access point 24 hours a day, 7 days a week to initiate a timely transfer that expedites care.
  • Our team will ensure that your patient receives the appropriate level of care while relieving your staff’s burden of coordinating multiple calls and call-backs.
  • We’ll regularly provide your leaders with insightful data on patient flow and referral patterns. Our actionable analytics will reveal business opportunities to drive strategic decisions in your organization.

Partner with Conduit for Transfer Center services to promote quality care, efficiency, and patient retention. Connect with us to discover how we can help you drive improved performance and a competitive advantage in your market.

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Contact us today to learn how Conduit Health Partners can help your organization.