A comprehensive employee benefits package — including one that offers convenient health care services — plays a big role in recruitment, retention and workforce satisfaction. There’s one service in particular that you should include in your employee benefits package: a 24/7 Nurse Access Line.
Health concerns don’t stick to a 9-to-5 schedule. By giving your employees access to medical support 24 hours a day, 7 days a week, 365 days a year, you can increase employee satisfaction, reduce costly trips to the emergency department, and support your company’s overall wellness initiatives.
1. Increase employee satisfaction.
Employees want peace of mind that even on a weekend or holiday, they can access a qualified health care professional if they experience a medical issue. The 24/7 Nurse Access Line gives your employees around-the-clock support from registered nurses who use evidence-based clinical protocols to evaluate symptoms and concerns, and who understand the urgency of care needed. Using a patient-centered approach, nurses will help your employees determine the right level of care, at the right time and in the right setting.
2. Reduce avoidable and costly trips to the emergency department.
Your employees can potentially avoid costly trips to the emergency department when they have immediate, 24/7 access to trusted clinical care from anywhere at any time. Our nurses will help your employees triage their symptoms and locate and schedule the appropriate level of care for their individual needs. As a result, a trip to the ED can usually be avoided because for many who call the Nurse Access Line with the intention of going to the emergency department, nurses are able to redirect them to a lower, more appropriate level of care.
3. Support wellness among your workforce.
A 24/7 Nurse Access Line will support your company’s overall wellness initiatives. Employees are more likely to use health care services that are reliable and convenient. You are promoting a healthier workforce when you enable your employees to get the care they need when they need it.