Learn How Technology and Outsourcing Can Empower Nurses and Improve Patient Care

Conduit Predicts Continuation of Labor Shortages in 2025.

As the health care industry braces for another year of challenges and innovation, workforce shortages remain a critical concern. According to Cheryl Dalton-Norman, president of Conduit Health Partners, the solution lies in leveraging technology and rethinking workflows.

In an article with Healthcare IT Today, Cheryl highlights the urgency of addressing nurse burnout and staffing gaps by leveraging technology and strategic outsourcing.  » Read more about: Learn How Technology and Outsourcing Can Empower Nurses and Improve Patient Care  »

The Health Care Topics that Topped the News in 2024

Newspaper headlines all dealing with health and medical issues

As we set our sights on 2025, let’s take a moment to look back at the major stories that shaped health care in 2024. With AI making waves across the industry, we thought it only fitting to turn to the very technology that’s been making headlines for insight into the health care topics that topped the year. From advancements in artificial intelligence to ongoing challenges like workforce burnout and health equity, here are the key stories that defined 2024:

Rising Popularity of GLP-1 Medications

GLP-1 drugs,  » Read more about: The Health Care Topics that Topped the News in 2024  »

Embracing the Hybrid Workforce Model: A Solution to Nursing Burnout

With nurse burnout on the rise, health care organizations need fresh strategies to support and retain these essential workers.

Dusti Browning, VP of Growth and Client Solutions at Conduit Health Partners, details in an article with Employee Benefit News the promising approach of adopting a hybrid workforce model that allows nurses to split their duties between virtual and bedside care. This model offers flexibility and autonomy, which are crucial for maintaining morale and job satisfaction in nursing.  » Read more about: Embracing the Hybrid Workforce Model: A Solution to Nursing Burnout  »

AI-Enhanced Transfer Services: Increasing Efficiency and Speed for Critical Patient Transfers

Cathlab in modern hospital

In urgent medical situations like stroke, fast and efficient patient transfers can be the difference between life and lasting disability. Conduit Health Partners, through its transfer center services, plays a crucial role in expediting these critical moves.

Such was the case at Mercy Health – Kings Mills Hospital in Cincinnati, Ohio when a patient arrived presenting stroke symptoms. 

Conduit’s role began even before Mercy Health – Kings Mills formally requested the transfer. Thanks to AI-assisted communication implemented within Mercy Health and leveraged by Conduit,  » Read more about: AI-Enhanced Transfer Services: Increasing Efficiency and Speed for Critical Patient Transfers  »

Bridging the Health Care Accessibility Gap: Insights from Cheryl Dalton-Norman on the LifeBlood Podcast

Cheryl Lifeblood podcast header

In a recent episode of the LifeBlood podcast, Cheryl Dalton-Norman, president of Conduit Health Partners, discussed the critical issues impacting health care accessibility and outcomes today. With her background in health care, Cheryl shared insights on why health care access remains a significant challenge and how innovative approaches can help bridge the gap between patients and providers.

Many of us face a common experience when navigating health care: feeling overwhelmed by the intricate web of systems,  » Read more about: Bridging the Health Care Accessibility Gap: Insights from Cheryl Dalton-Norman on the LifeBlood Podcast  »

Kristina’s Mission Trip to Guyana: A Journey of Compassion and Care

Kristina Daining, RN, BSN, an RN Transfer Specialist at Conduit, recently embarked on a transformative mission trip to Guyana, South America. Her experience not only deepened her commitment to health care, but also opened her eyes to the profound challenges faced by vulnerable populations in underserved areas.

A Lifelong Dream

Kristina’s passion for medical missions was ignited during her nursing education. Inspired by the stories of missionaries, she made it her goal to provide care to those in need.  » Read more about: Kristina’s Mission Trip to Guyana: A Journey of Compassion and Care  »

Why Nurse-First Triage Matters: The Key to Patient Safety and Satisfaction

In health care, the first point of contact is critical. When patients call for clinical advice, especially in urgent or uncertain situations, they need timely, expert guidance. Nurse-first triage models stand out because they place clinically trained professionals—nurses—at the forefront of this process. This approach not only improves patient satisfaction but also ensures safer and more effective care decisions.

Benefits of a nurse-first triage model include:

Clinical Expertise at the Forefront

Nurses are more than just frontline workers;  » Read more about: Why Nurse-First Triage Matters: The Key to Patient Safety and Satisfaction  »

Partnering for Better Patient Care and Access

Cheryl Dalton-Norman explains how Conduit is Transforming Patients’ Access to Quality Care

Transforming patient care and access by partnering with health systems to streamline patient navigation is our passion at Conduit Health Partners. In an interview with Pulse 2.0, Cheryl Dalton-Norman, president of Conduit Health Partners, shared her career journey, Conduit’s milestones and our future vision.

Cheryl’s Career Journey

With a career deeply rooted in nursing and leadership, Cheryl’s passion for health care stems from a desire to simplify patient access to care.  » Read more about: Partnering for Better Patient Care and Access  »

Enhancing Patient Safety with Conduit’s Nurse-First Triage

A Solution to Overcome Nurse Burnout for Medical Groups
Patient safety and streamlined operations are critical for any medical group, but achieving this balance can be challenging. This is where Conduit Health Partners’ nurse-first triage solution becomes invaluable. Take Kenosha Community Health Center (KCHC) as an example—a Federally Qualified Health Center (FQHC) that turned to Conduit to address critical gaps in their patient care process. The results not only improved patient safety but also transformed how KCHC operated.  » Read more about: Enhancing Patient Safety with Conduit’s Nurse-First Triage  »

Integrating a Patient Transfer Center into Your Health System: A Guide for Health Care Leaders

A patient transfer center can play a pivotal role in optimizing patient flow and enhancing outcomes across your health system. However, implementing such a system requires careful planning, strategic execution, and an emphasis on change management. This article outlines the top strategies healthcare leaders can employ to successfully integrate a patient transfer center, ensuring the transition is smooth and the benefits are maximized.

Embrace Change Management

Change is often met with resistance,  » Read more about: Integrating a Patient Transfer Center into Your Health System: A Guide for Health Care Leaders  »

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Struggling with slow, costly patient transfers? Learn how Bon Secours Mercy Health, through their partnership with Conduit Health Partners, streamlined patient transfers, reduced staff burden and enhanced both patient care and financial outcomes.