Leading with Purpose and Empowering Teams: Spotlight on Hannah Hardy

At Conduit Health Partners, our success is driven by dedicated associates who support their teams and ensure seamless patient care. Meet Hannah Hardy BSN, RN, Supervisor Line Lead at Conduit, whose leadership and passion for empowering others make a difference every day.
A Leader in Patient Transfers
Since joining Conduit in May 2021, Hannah has played a key role in overseeing a team of nurses, managing schedules, and ensuring top-notch performance within the Transfer Center. With a career background involving a role at Bon Secours Mercy Health since 2016, » Read more about: Leading with Purpose and Empowering Teams: Spotlight on Hannah Hardy »
Building Connections and Expanding Impact: Spotlight on Evan LaHote

Driving Sales Enablement at Conduit
As the program manager of sales enablement at Conduit Health Partners, Evan LaHote ensures the alignment and optimization of technology for Sales, Marketing and Account Management. His role also extends to initial client outreach, bringing in new potential business opportunities for Conduit.
Evan joined Conduit in December 2021 as the learning and development manager and transitioned to his current role in September 2024. His dedication to the organization and passion for its mission inspired him to step into this role, » Read more about: Building Connections and Expanding Impact: Spotlight on Evan LaHote »
Learn How Technology and Outsourcing Can Empower Nurses and Improve Patient Care

Conduit Predicts Continuation of Labor Shortages in 2025.
As the health care industry braces for another year of challenges and innovation, workforce shortages remain a critical concern. According to Cheryl Dalton-Norman, president of Conduit Health Partners, the solution lies in leveraging technology and rethinking workflows.
In an article with Healthcare IT Today, Cheryl highlights the urgency of addressing nurse burnout and staffing gaps by leveraging technology and strategic outsourcing. » Read more about: Learn How Technology and Outsourcing Can Empower Nurses and Improve Patient Care »
The Health Care Topics that Topped the News in 2024

As we set our sights on 2025, let’s take a moment to look back at the major stories that shaped health care in 2024. With AI making waves across the industry, we thought it only fitting to turn to the very technology that’s been making headlines for insight into the health care topics that topped the year. From advancements in artificial intelligence to ongoing challenges like workforce burnout and health equity, here are the key stories that defined 2024:
Rising Popularity of GLP-1 Medications
GLP-1 drugs, » Read more about: The Health Care Topics that Topped the News in 2024 »
Embracing the Hybrid Workforce Model: A Solution to Nursing Burnout

With nurse burnout on the rise, health care organizations need fresh strategies to support and retain these essential workers.
Dusti Browning, VP of Growth and Client Solutions at Conduit Health Partners, details in an article with Employee Benefit News the promising approach of adopting a hybrid workforce model that allows nurses to split their duties between virtual and bedside care. This model offers flexibility and autonomy, which are crucial for maintaining morale and job satisfaction in nursing. » Read more about: Embracing the Hybrid Workforce Model: A Solution to Nursing Burnout »
AI-Enhanced Transfer Services: Increasing Efficiency and Speed for Critical Patient Transfers

In urgent medical situations like stroke, fast and efficient patient transfers can be the difference between life and lasting disability. Conduit Health Partners, through its transfer center services, plays a crucial role in expediting these critical moves.
Such was the case at Mercy Health – Kings Mills Hospital in Cincinnati, Ohio when a patient arrived presenting stroke symptoms.
Conduit’s role began even before Mercy Health – Kings Mills formally requested the transfer. Thanks to AI-assisted communication implemented within Mercy Health and leveraged by Conduit, » Read more about: AI-Enhanced Transfer Services: Increasing Efficiency and Speed for Critical Patient Transfers »
Bridging the Health Care Accessibility Gap: Insights from Cheryl Dalton-Norman on the LifeBlood Podcast

In a recent episode of the LifeBlood podcast, Cheryl Dalton-Norman, president of Conduit Health Partners, discussed the critical issues impacting health care accessibility and outcomes today. With her background in health care, Cheryl shared insights on why health care access remains a significant challenge and how innovative approaches can help bridge the gap between patients and providers.
Many of us face a common experience when navigating health care: feeling overwhelmed by the intricate web of systems, » Read more about: Bridging the Health Care Accessibility Gap: Insights from Cheryl Dalton-Norman on the LifeBlood Podcast »
Kristina’s Mission Trip to Guyana: A Journey of Compassion and Care

Kristina Daining, RN, BSN, an RN Transfer Specialist at Conduit, recently embarked on a transformative mission trip to Guyana, South America. Her experience not only deepened her commitment to health care, but also opened her eyes to the profound challenges faced by vulnerable populations in underserved areas.
A Lifelong Dream
Kristina’s passion for medical missions was ignited during her nursing education. Inspired by the stories of missionaries, she made it her goal to provide care to those in need. » Read more about: Kristina’s Mission Trip to Guyana: A Journey of Compassion and Care »
Why Nurse-First Triage Matters: The Key to Patient Safety and Satisfaction

In health care, the first point of contact is critical. When patients call for clinical advice, especially in urgent or uncertain situations, they need timely, expert guidance. Nurse-first triage models stand out because they place clinically trained professionals—nurses—at the forefront of this process. This approach not only improves patient satisfaction but also ensures safer and more effective care decisions.
Benefits of a nurse-first triage model include:
Clinical Expertise at the Forefront
Nurses are more than just frontline workers; » Read more about: Why Nurse-First Triage Matters: The Key to Patient Safety and Satisfaction »
Partnering for Better Patient Care and Access

Cheryl Dalton-Norman explains how Conduit is Transforming Patients’ Access to Quality Care
Transforming patient care and access by partnering with health systems to streamline patient navigation is our passion at Conduit Health Partners. In an interview with Pulse 2.0, Cheryl Dalton-Norman, president of Conduit Health Partners, shared her career journey, Conduit’s milestones and our future vision.
Cheryl’s Career Journey
With a career deeply rooted in nursing and leadership, Cheryl’s passion for health care stems from a desire to simplify patient access to care. » Read more about: Partnering for Better Patient Care and Access »