On an episode of the Healthcare NOW Podcast, host, Dr. Nick van Terheyden, also known as Dr. Nick, delves into the critical issues facing health care professionals with Dominique Wells, chief operating officer at Conduit Health Partners, to shed light on the intricacies of running a health care company, the impact of the pandemic, and the importance of collaboration in problem-solving.
The care paradigm shifting from the hospital to hospital-at-home was a positive development from the pandemic. “When care is centered around the patient and their needs, patients are able to take a more proactive role in their own health from the comfort of their own home,” shares Cheryl Dalton-Norman, president of Conduit, in an article with McKnight’s Home Care.
More health systems are looking to expand care options outside the four walls of the hospital, including remote patient monitoring and hospital-at-home programs.
Over the last two years, the U.S. healthcare system has worked around the clock to care for countless patients. The struggle has been intense, and hospitals and health systems nationwide have risen to the challenge.
Still, the heavy influx of patients resurfaced a long-standing problem. Healthcare disparities remain significant, drastically reducing access to quality care services for racial, ethnic and cultural minority groups.
The COVID-19 pandemic has forever changed health care delivery in the United States — and in some unexpected ways.
Spurred by the COVID-19 crisis, nursing shortages and the incentive to avoid penalties, the industry became more innovative. Remote Patient Monitoring (RPM) programs pair wearable devices with telehealth response capability. These programs provide frequent patient monitoring without requiring in-person visits and tests – a capability that is especially important for those who live in remote areas, those with chronic conditions and those transitioning from hospital to home. Medical professionals can evaluate daily reports and reach out to those patients with immediate issues.
The Great Resignation has led to millions of Americans re-evaluating their jobs and trying to find what they want in life. Nurses are at the top of this list. Nursing turnover has never been higher. Engagement and retention for nurses are incredibly important. Leaders at Conduit are actively creating solutions to increase the sense of belonging and job satisfaction that are the building blocks of keeping valuable and talented nurses on our teams.
Enjoy this short video we created to celebrate all the fabulous nurses out there. We appreciate the work you do to improve the health care and lives of the people we serve.
Heather Kelsey is the Director of Triage and Virtual Care at Conduit Health Partners. In her role, Heather is responsible for strategic and operational leadership, day-to-day management, and oversight of Conduit Health Partners’ Nurse Triage and Virtual Care Center teams. She also collaborates with other Conduit leaders to develop new strategic services and process improvement strategies.
In honor of International Women’s Month, we are proud to honor Sr. Doris Gottemoeller.
Sr. Doris is a member of the Conduit Health Partners and Bon Secours Mercy Health board of directors and vice-chair of Bon Secours Mercy Ministries. In her 61 years of religious life, she has served universities, health systems, seminaries and high schools.
