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Preventing Readmissions Starts Before Discharge: The Role of Nurse-First Triage

Hospital readmissions are a persistent challenge for health systems across the country. Nearly one in five Medicare patients is readmitted within 30 days of discharge, costing the healthcare system billions of dollars each year. Beyond the financial burden, readmissions impact patient outcomes, contribute to overcrowding in hospitals, and can lead to penalties for health systems under the Hospital Readmissions Reduction Program (HRRP).

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How Nurse-First Triage Helps Reduce Provider Burnout

Provider burnout remains a pressing issue for health systems, impacting not only clinicians but also the quality of care patients receive. A 2023 survey by the American Medical Association found that 48.2% of physicians experienced at least one symptom of burnout, with more than half attributing it to a lack of support staff and excessive administrative tasks.

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Increasing Patient’s Access to Care Through Nurse-First Triage

A Partnership Between Hopscotch Primary Care and Conduit Health Partners

In rural communities, access to timely health care remains a persistent challenge. Hopscotch Primary Care, committed to delivering high-quality care to seniors in these areas, has built a proactive, value-based care model.

However, before partnering with Conduit Health Partners, Hopscotch relied on varying after-hours processes across practices which put a heavy burden on the individual providers.

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Why Nurse-First Triage Matters: The Key to Patient Safety and Satisfaction

In health care, the first point of contact is critical. When patients call for clinical advice, especially in urgent or uncertain situations, they need timely, expert guidance. Nurse-first triage models stand out because they place clinically trained professionals—nurses—at the forefront of this process. This approach not only improves patient satisfaction but also ensures safer and more effective care decisions.

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Enhancing Patient Safety with Conduit’s Nurse-First Triage

A Solution to Overcome Nurse Burnout for Medical Groups
Patient safety and streamlined operations are critical for any medical group, but achieving this balance can be challenging. This is where Conduit Health Partners’ nurse-first triage solution becomes invaluable. Take Kenosha Community Health Center (KCHC) as an example—a Federally Qualified Health Center (FQHC) that turned to Conduit to address critical gaps in their patient care process.

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5 Ways That Nurse Triage Improves Health Outcomes of Health Plan Members

Health plans are increasingly recognizing the importance of helping members navigate their health. With options ranging from telehealth to urgent care to emergency department visits, members often need guidance to make the right care choices. Nurse-first triage solutions can serve as a win-win for health plans, offering a tool to improve health outcomes for their members while decreasing overall health care costs for their organization.

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Lessons Learned: A Case Study on Nurse-Triage Solutions and Employee Health

Today’s businesses face many challenges concerning employee health. These range from which strategies to implement to manage health care costs to how best to engage employees in their health and keep them healthy. Navigating these challenges is especially difficult considering workforce shortages and escalating health care costs. According to projections from PwC’s Health Research Institute,

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How to Leverage Nurse Triage for Workplace Injury Management

Challenge: Workplace Injury Management

Bon Secours Mercy Health faced a significant challenge in maintaining employee health while effectively managing workplace injuries within its extensive operations of 60,000 employees nationwide. The diversity in processes and lack of standardized protocols hindered the employee health team’s ability to ensure consistent care and manage costs.

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Struggling with slow, costly patient transfers? Learn how Bon Secours Mercy Health, through their partnership with Conduit Health Partners, streamlined patient transfers, reduced staff burden and enhanced both patient care and financial outcomes.