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Happy doctor talks with patient during telemedicine appointment

The Critical Issues Facing Health Care Professionals Today – Podcast with Dr. Nick on HealthcareNOW Radio

On an episode of the Healthcare NOW Podcast, host, Dr. Nick van Terheyden, also known as Dr. Nick, delves into the critical issues facing health care professionals with Dominique Wells, chief operating officer at Conduit Health Partners, to shed light on the intricacies of running a health care company, the impact of the pandemic, and the importance of collaboration in problem-solving.

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doctor with headset and computer at hospital

Revolutionizing Health Care Delivery and Patient Care

The COVID-19 pandemic shed light on the critical challenges hospitals face when it comes to transferring patients to facilities that can provide a higher level of care. However, this issue existed long before the pandemic. Cheryl Dalton-Norman, president of Conduit Health Partners, recognized this problem and set out to solve it back in 2017. Her nurse-first triage and transfer service aimed to streamline patient transfers and ensure timely access to appropriate care.

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Doctor on video call with disabled senior patient

Improving Patient Care from the Comfort of Their Own Home

The care paradigm shifting from the hospital to hospital-at-home was a positive development from the pandemic. “When care is centered around the patient and their needs, patients are able to take a more proactive role in their own health from the comfort of their own home,” shares Cheryl Dalton-Norman, president of Conduit, in an article with McKnight’s Home Care.

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hospital administrator team

How to Position your Health System for the Future

In an article with MedCity News, “Key to Health System Success: An Entrepreneurial Mindset,” Cheryl Dalton-Norman, Conduit President, shares that incorporating elements of risk that complement a health system’s vision, health care leaders can drive a sustainable growth strategy that benefits patients and staff and better positions the organization for the future.

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Working together to transform care

Medical Mutual, Conduit and DispatchHealth are at the forefront of transforming health care. Medical Mutual identified a need in its member population and brought together innovative companies in the health care space to help achieve their goals. Working together, these three organizations have positively impacted the Medical Mutual member population.

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