Streamlining Patient Transfers to Ease ED Bottlenecks
Emergency departments are often the first stop for patients in need of urgent and life-saving care. Yet across the country, EDs are overwhelmed and plagued by long wait times, staffing shortages and increasingly complex patient needs. These challenges not only delay care, but they also place added pressure on clinical teams and compromise patient safety.
In an article with Chief Healthcare Executive, Dominique Wells, chief operating officer at Conduit Health Partners, » Read more about: Streamlining Patient Transfers to Ease ED Bottlenecks »
Faster Care, Lower Costs, and Higher Revenue: Conduit and Bon Secours Mercy Health Featured in Avia Marketplace Webinar on Transfer Center Best Practices
Getting patients to the right level of care quickly is essential for delivering high-quality health care. However, managing transfers across a health system can be complicated, inefficient, and costly. Without an optimized transfer center, hospitals and health care providers risk delays, strained resources, and missed revenue opportunities.
In our upcoming webinar on Tuesday, May 13, 2025, leaders from Bon Secours Mercy Health will share how they successfully transformed their transfer processes by partnering with Conduit Health Partners. » Read more about: Faster Care, Lower Costs, and Higher Revenue: Conduit and Bon Secours Mercy Health Featured in Avia Marketplace Webinar on Transfer Center Best Practices »
Preventing Readmissions Starts Before Discharge: The Role of Nurse-First Triage
Hospital readmissions are a persistent challenge for health systems across the country. Nearly one in five Medicare patients is readmitted within 30 days of discharge, costing the healthcare system billions of dollars each year. Beyond the financial burden, readmissions impact patient outcomes, contribute to overcrowding in hospitals, and can lead to penalties for health systems under the Hospital Readmissions Reduction Program (HRRP). Preventing unnecessary readmissions requires more than just providing care instructions at discharge—it demands a proactive, » Read more about: Preventing Readmissions Starts Before Discharge: The Role of Nurse-First Triage »
5 Tips To Optimize Your Transfer Center
Optimizing your health care transfer center is a crucial step in enhancing patient flow, reducing wait times, and improving overall care coordination. As health care executives, ensuring your transfer center runs smoothly directly impacts your operational efficiency and patient outcomes. Here are five tips to help you streamline and optimize transfer center operations.
1. Analyze Data to Identify Bottlenecks and Opportunities
Start by analyzing your hospital’s transfer data to identify both bottlenecks and opportunities for improvement. » Read more about: 5 Tips To Optimize Your Transfer Center »
How Outsourcing Transfer Processes Helps Keep Nurses at the Bedside, Not the Phone
Health care executives are all too familiar with the ongoing challenge of staffing shortages and the pressure to improve operational efficiency. It’s critical to ensure that nurses are working at the highest level of their expertise. However, many nurses find themselves weighed down by administrative tasks like managing patient transfers, which detracts from their core role of providing direct patient care. Outsourcing transfer processes can help address these challenges, driving both operational efficiency and better nurse retention. » Read more about: How Outsourcing Transfer Processes Helps Keep Nurses at the Bedside, Not the Phone »
The Power of Outsourced Patient Transfer Services to Speed Care, Strengthen Revenue and Increase Patient Retention and Acquisition
A recent analysis reveals that outsourced transfer services—like those offered through Conduit—hold strong potential to make a positive difference and deliver significant financial impact. For hospitals, outsourced transfer services can lead to a nearly 3:1 return on investment.
Approximately 5.5 million emergency department (ED) patients and inpatients are transferred between hospitals each year. An efficient, reliable patient transfer process is a critical aspect of optimal care delivery and operations. » Read more about: The Power of Outsourced Patient Transfer Services to Speed Care, Strengthen Revenue and Increase Patient Retention and Acquisition »
How Nurse-First Triage Helps Reduce Provider Burnout
Provider burnout remains a pressing issue for health systems, impacting not only clinicians but also the quality of care patients receive. A 2023 survey by the American Medical Association found that 48.2% of physicians experienced at least one symptom of burnout, with more than half attributing it to a lack of support staff and excessive administrative tasks. Long hours, constant patient calls, and growing documentation requirements make it increasingly difficult for providers to maintain a healthy work-life balance. » Read more about: How Nurse-First Triage Helps Reduce Provider Burnout »
Increasing Patient’s Access to Care Through Nurse-First Triage
A Partnership Between Hopscotch Primary Care and Conduit Health Partners
In rural communities, access to timely health care remains a persistent challenge. Hopscotch Primary Care, committed to delivering high-quality care to seniors in these areas, has built a proactive, value-based care model.
However, before partnering with Conduit Health Partners, Hopscotch relied on varying after-hours processes across practices which put a heavy burden on the individual providers. This approach left providers burned out and highlighted the urgent need for a partner to deliver after-hours clinical support while alleviating the administrative strain on their teams. » Read more about: Increasing Patient’s Access to Care Through Nurse-First Triage »
Leading with Purpose and Empowering Teams: Spotlight on Hannah Hardy
At Conduit Health Partners, our success is driven by dedicated associates who support their teams and ensure seamless patient care. Meet Hannah Hardy BSN, RN, Supervisor Line Lead at Conduit, whose leadership and passion for empowering others make a difference every day.
A Leader in Patient Transfers
Since joining Conduit in May 2021, Hannah has played a key role in overseeing a team of nurses, managing schedules, and ensuring top-notch performance within the Transfer Center. With a career background involving a role at Bon Secours Mercy Health since 2016, » Read more about: Leading with Purpose and Empowering Teams: Spotlight on Hannah Hardy »
Building Connections and Expanding Impact: Spotlight on Evan LaHote
Driving Sales Enablement at Conduit
As the program manager of sales enablement at Conduit Health Partners, Evan LaHote ensures the alignment and optimization of technology for Sales, Marketing and Account Management. His role also extends to initial client outreach, bringing in new potential business opportunities for Conduit.
Evan joined Conduit in December 2021 as the learning and development manager and transitioned to his current role in September 2024. His dedication to the organization and passion for its mission inspired him to step into this role, » Read more about: Building Connections and Expanding Impact: Spotlight on Evan LaHote »
