Patient Transfer Center

Optimized patient transfers improves patients’ quality of care and increases provider satisfaction by providing access to the right care, at the right place, at the right time.

Conduit Health Partners can partner with your hospital or health system to streamline and expedite patient movement or transfers. We offer the resources needed to help your health system coordinate patient care and simplify patient transfers and direct admissions to your acute facilities.

With a keen understanding of the operational and logistical needs of Emergency and inpatient departments as well as outpatient facilities, Conduit Health Partners can expertly manage your patient transfer, direct admission, or consultation 24-hours / 7 days a week through our Transfer Center model.

Our approach to patient navigation is built on reliable strategies that focus upon your patients and coordinating their timely, efficient care.

Benefits of using an outsourced resource for your transfer service needs

  • Our team will partner with you to implement more streamlined and effective transfer processes, increasing your organization’s operational capacity and enabling you to use resources more efficiently.
  • We give you peace of mind that your transfer processes are running smoothly. Our subject matter experts implement research-based processes, and we stay up to date on the latest industry trends and best practices.
  • Our team’s focus on ensuring a smooth transfer process will allow caregivers to spend more time on direct patient care.
  • We promote an increase in physician satisfaction by providing timesaving direct and future direct admission processes.
  • We offer health systems access to centralized transfer communications system staffed 24/7 by registered nurses.

Why Choose Conduit for Your Transfer Service Needs

Conduit was formed by experienced healthcare operators who are passionate about patient-centered care.

To help our clients succeed, we offer:

  • Customized workflows: We develop custom workflows unique to differing facilities, services lines, or diagnosis based on the way you prefer patients to be accepted for admission and placement in your facility.
  • Exceptional customer service: We get to know your facilities, key resources, and those who are accepting patients based on service line, patient diagnosis, and unit where the patient will be placed.
  • Call recordings: We record calls for patient safety, satisfaction, and operational improvement.
  • Final destination: We provide concierge white glove service—if a referring facility calls the transfer center—ensuring that we will find an appropriate placement for patients if we are unable to place them into your facility.

Using Data to Help you Solve Problems

Conduit uses data analytics to provide strategic insight to support your organization’s drive towards ease of access and improved patient care.

Working with Conduit you will:

  • Identify service line gaps and opportunities for service line growth
  • Increase retention and decrease the outmigration of appropriate patients
  • Receive metrics such as receiving and referring facility, time to physician acceptance, time to bed placement.
  • Continuous evaluation of metrics helps clients realize ongoing results, including financial savings

Connect With Our Team

If you are a hospital or health system and want to learn more about how Conduit Health Partners is your health system’s solution for optimized patient transfers, connect with our team. We look forward to hearing from you!

We are unable to accept patient-initiated requests for transfer or transport. If you are a patient requesting transport, please connect with your primary care provider or local transport vendor.

For more information, contact us or call 855-473-8656