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Conduit solutions featured in a Q & A with The Journal of mHealth

Young female receptionist talking on phone in clinic while sitting and looking on pc monitor

Challenges with patient triage and access existed before the “tripledemic,” defined as the recent surge in flu, RSV and COVID-19 cases. However, the “tripledemic” highlighted weaknesses in healthcare’s ability to handle the surge of patients.

What role does nurse triage play in preventing unnecessary emergency department visits and supporting health care value? One lesson we’re learning is that establishing a registered nurse as the first point of contact for patient triage is a critical driver of patient satisfaction.  » Read more about: Conduit solutions featured in a Q & A with The Journal of mHealth  »

Conduit President Cheryl Dalton-Norman wins Health Entrepreneur Award

Cheryl Awards

Conduit Health Partners is proud to announce that our President, Cheryl Dalton-Norman, won Cincinnati Business Courier‘s 2022 Health Entrepreneur award!

In regard to the achievement, Cheryl Dalton-Norman had this to say: “I am humbled and honored to be counted among those recognized by the Cincinnati Business Courier. The team at Conduit makes it a pleasure to lead and serve others through our work.”

Cincinnati Business Courier’s Health Care Heroes celebrates business people who have made an impact on health care in our community through their concern for patients,  » Read more about: Conduit President Cheryl Dalton-Norman wins Health Entrepreneur Award  »

Benefits of Partnering with a Nurse-First Triage Organization

triage nurse on phone

Mark*, a 27-year-old male, is covering third base in the company softball game on a Friday evening when Sarah from accounting attempts to steal from second. She slides into Mark, jamming his left ankle. Mark tries to walk it off, but the pain and swelling quickly worsen. Unsure about the level of care he needs, Mark calls his employer’s 24-7 nurse-first triage line.

 The nurse asks Mark a series of questions, including “do the bones look dislocated?” and “did you hear a cracking or popping sound?” Based on Mark’s answers,  » Read more about: Benefits of Partnering with a Nurse-First Triage Organization  »

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