In a recent interview with RamaOnHealthcare, Dominique Wells, chief operating officer at Conduit Health Partners, shares insights on improving patient care through strategic innovations. With a rich background in nursing and health care technology, Dominique now leads Conduit’s efforts in providing nurse-first triage,
Health care consumers are weary of long waits and care encounters that feel rushed and impersonal, leading to patient burnout as many forgo needed care to avoid poor experiences and high costs. This impacts patient access, outcomes and health equity, compelling health care organizations to find solutions to alleviate these challenges.
Health plans are increasingly recognizing the importance of helping members navigate their health. With options ranging from telehealth to urgent care to emergency department visits, members often need guidance to make the right care choices. Nurse-first triage solutions can serve as a win-win for health plans, offering a tool to improve health outcomes for their members while decreasing overall health care costs for their organization.
Federally Qualified Health Centers (FQHCs) are crucial in providing comprehensive healthcare services to underserved populations yet are faced with unique challenges. One such challenge is ensuring they meet regulatory requirements with limited staff and resources.
To maintain their operational status and receive federal funding, FQHCs must adhere to stringent regulations, including the requirement to ensure their primary health services are available and accessible 24/7 within their catchment areas.
Pediatric illnesses and emergencies don’t adhere to a 9-to-5 schedule. They can strike at any time, be it the middle of the night, a weekend afternoon, or a holiday. Recognizing this reality, pediatric nurse triage ensures that families have access to timely guidance and assistance when they need it most. This 24/7 accessibility is not just a convenience;
The need for tools that effectively route patients to the right care at the right time has intensified. Yet, relying solely on a tech-enabled approach heightens the potential for missed human connections.
Nurse-triage pricing can be complex with various factors that impact your final cost. It is important to thoroughly review and essential to ask the right questions to grasp the pricing intricacies so that you can confidently compare options and make an informed decision on overall costs for your organization.
Nurse-first triage services play a pivotal role in health care, especially in managing patient calls, providing medical advice, and determining appropriate levels of care.
One metric that can be used to evaluate nurse-first triage partners is the Net Promoter Score (NPS). But what is NPS, and why does it matter when choosing a partner?
Federally Qualified Health Centers (FQHCs) serve as lifelines for millions of underserved Americans, offering vital access to health care. Yet, the challenges of delivering efficient and effective care persist, especially when faced with complex patient needs and limited resources. However, an article in Healthleaders shares a new wave of technology is revolutionizing the way FQHCs operate,
In the ever-evolving world of health care, technology is a game-changer in patient care. Nurses, consistently ranked as the most trusted professionals for the past two decades, now find themselves at the intersection of traditional care and cutting-edge technology.
