However, many hospitals and hospital systems lack the inhouse resources, operational capacity, and expertise to implement an optimal patient transfer process. This can result in precious time and resources spent contacting dozens of providers to find the most appropriate place for a patient’s care.
Organizations that outsource functions like patient transfer services can improve communication and care coordination, which is critical at a time when every minute counts. A trusted partner like Conduit Health Partners will customize services to support safe, timely and seamless transfers that meet the needs of patients.
Busy providers seek hospitals and hospital systems that will respond to transfer requests quickly. By working with Conduit, we can help you identify opportunities to expedite a physician’s acceptance of incoming patients through streamlined communication among physicians, clinicians, along with administrative and other clinical staff. We develop custom workflows that are specific to service line or diagnosis, and that focus on the way your facility prefers to receive the patient.
Conduit offers its partners access to a centralized transfer communications system staffed 24/7 by registered nurses. Using a nurse first model, our clinicians recognize the specialized clinical needs of the patients requiring transfer services. If a referring facility calls the transfer center, we provide concierge white glove service to ensure that we find an appropriate placement for patients if we are unable to place them into your facility. We also record calls for patient safety, satisfaction and operational improvement.
When you team up with a partner like Conduit, we will help you implement more effective transfer processes, allowing you to use resources more efficiently and increase your capacity to improve care coordination. We customize a data-driven approach and streamlined processes to help alleviate stress so you’re spending less time on cumbersome administrative burdens and paperwork. We can help reduce patient navigation time and retain patients within your organization, demonstrating a clear return on your investment.
Most importantly, by partnering with Conduit, we handle the logistics so that your doctors and nurses have more time to focus on the direct care your patients need.
When considering outsourcing functions like patient transfer services, it’s important to seek experienced partners that have a keen understanding of your operational and logistical needs, and of your overall business goals. At Conduit Health Partners, our approach to patient navigation is built on reliable, data-driven strategies that focus on patients’ wellbeing and coordinating their timely, efficient transfer. Our team of health care professionals offers the resources needed to help your health system coordinate patient care, improve patient transfers, and facilitate direct admissions to your acute facilities. With a continuous evaluation of metrics, we help clients realize ongoing results, including financial savings
Conduit Health Partners can help you streamline and expedite your patient navigation through our customized Transfer Center model. As an experienced health care leader, Conduit Health Partners takes an innovative approach in partnering with organizations to improve patient care. We develop high quality, concierge-level solutions tailored to help individuals, communities, health systems, and employers.
Contact us today to learn more about our Transfer Center services, or one of our other solutions such as our 24/7 Nurse Access Line, Virtual Care, Employer/HR Solutions, or Healthcare Call Center Scheduling Services.