Employer / HR Solutions

Doctor waving to patient on video screen

Healthy Employees = Healthy Organizations

Conduit Health Partners works with organizations of all sizes and industries to help employees get immediate access to the care they need. By giving your employees access to medical support 24 hours a day, 7 days a week, 365 days a year, you can increase employee satisfaction, reduce costly trips to the emergency department, and support your company’s overall wellness initiatives.

Our team of experienced health care leaders and clinicians designs customized solutions that will support your employee wellness and occupational health programs.


Employee Benefit Plan 24/7 Nurse-First Triage Line

Employees want peace of mind that even on a weekend or holiday, they can access a qualified health care professional if they experience a medical issue. For benefit plan participants, our 24/7 Nurse-First Triage Line gives your employees around-the-clock support from registered nurses who use evidence-based clinical protocols to evaluate symptoms and concerns, and who understand the urgency of care needed.

Using a patient-centered approach, nurses will help your employees determine the right level of care, at the right time and in the right setting. In less-critical situations, the nurse can assess an employee’s condition and direct them to the appropriate care, such as home care, a walk-in care location, or a physician who can see them the same day or the next day.

The nurse-first triage line may also include scheduling appointments with providers and/or directing employees to the appropriate care setting such as primary care. If clinically relevant, our nurses can advise employees on recommended care modalities based on their symptoms.

What does this mean for you?

Reduce your employee benefits health care spend, reduce unnecessary ED visits, and leverage primary care as the best point of access.

Personalized 24/7 Nurse-First Triage Line

Conduit Health Partners can work with your organization to personalize a 24/7 nurse-first triage line specific to a health event or situation such as COVID-19. For example, our 24/7 COVID-19 line gives employees immediate access to a registered nurse who can answer a full range of questions, including steps to take if employees have possible symptoms, need COVID testing, or information about vaccine safety and availability.

Since January 2020, we have managed nearly 100,000 calls on this line.

What does this mean for you?

Conduit has the knowledge and experience to develop programs that can help you manage nationwide health events such as COVID-19.

Workplace Injury Triage

The Conduit Health Partners Workplace Injury 24/7 Nurse Triage Line is staffed by experienced registered nurses who help employees get appropriate care in the event of an on-the-job injury.  By giving your employees immediate access to medical support, we can help potentially reduce costly and avoidable trips to the ED by directing them to a more appropriate level of care.

What does this mean for you?

We have a proven method of triaging workplace injuries. We collect detailed call information and develop customized reports to help your organization track patterns and set priorities to address problems. Using this data, we work with clinical and other staff to help your organization improve workplace safety.

Bloodborne Pathogen Exposure Nurse Line

Conduit Health Partners works with health systems and hospitals to provide a 24/7 nurse line for employees to call if they experience a bloodborne exposure (BBP) sharp or splash incident. We give your employees peace of mind that should an incident occur, they can easily and immediately report it with one of our registered nurses who will guide them through the necessary protocols.

Our experienced nurses will facilitate timely evaluation and treatment, when indicated, to prevent HIV conversion post-HIV exposure, and to keep the employee at the bedside while the source testing is being facilitated.

In addition to the BBP exposures, exposures to other communicable diseases such as meningitis and pertussis are also coordinated through the nurse line when prophylaxis is needed outside of business hours.

What does this mean for you?

Our experienced clinicians have a proven, effective method of managing a variety of infectious diseases from bloodborne pathogen exposure to other communicable diseases such as meningitis and pertussis. We streamline the process for associates to report their injury and receive prompt testing and medical attention, as well as provide insightful analytics to you as the employer to identify trends that may help reduce such injuries.


• Exceptional Employee Engagement
Employees get timely access to high-quality care when every minute counts.

• Nurse-First Model
Give your employees immediate access to a registered nurse who will determine the most appropriate level of care needed.

• Data-Driven
Process improvements and organizational insights based on customized data and reporting used to improve care for your employees, and to strengthen your operations and bottom line.

• Operational Excellence & Experience
Our health care leaders and clinicians apply their decades of experience to design customized solutions that are built on best practices to improve care for your employees while saving you time, stress and money.

For more information, contact us or call 855-473-8656