Nurse Triage improves timely access to licensed health professionals

The changing environment of health care has presented unique and challenging access barriers.

Increasing Access to Care and Strengthening Partnerships

Afflicted by the collapse of the steel industry and the closure of General Motors’ Lordstown plant, Mercy Health – Youngstown is one of the only tertiary care providers within the Mahoning Valley.

24/7 triage support helps employees get the care they need

There was a strong desire to have a uniform approach in how Bon Secours Mercy Health helped associates who were hurt or exposed to a pathogen during their shift.

One-Call service improves access to care for opioid and alcohol abuse

St. Rita’s Medical Center partnered with Conduit Health Partners to provide one 24/7 phone number for anyone who wants to start their journey of recovering from opioid or alcohol disorders.

Emergency department intervention lowers readmissions

Mercy Health — Youngstown partnered with Conduit Health Partners to help us identify patients who are at risk for readmission after one hour in the emergency department.