How to Reduce Avoidable Visits to the Emergency Department
Too many people face the unfortunate scenario of getting sick outside their doctor’s office hours. Lacking other options, some may head to the emergency department before their situation gets worse.
Health concerns don’t stick to a 9-to-5 schedule. For employers, physician practices, health systems, and other organizations, a 24/7 Nurse Access Line is an important solution that can help many of your members avoid costly visits to the ED.
Health care call center solutions to improve patient engagement
Making it easier for patients to manage their own care has become increasingly important for hospitals and health systems. Patients expect and demand convenient solutions to get the care they need when they need it, which often starts with a phone call to a health care call center. There are many benefits to having a robust system that is both responsive to calls and proactive in engaging patients.